Direct Mail is an amazing medium.  Montgomery Ward proved it and
Amazon.com is the new behometh

Aaron Mont­gomery Ward (1843 – 1913) is regard­ed as the founder of both direct mail and direct mar­ket­ing. Ward, a trav­el­ling sale­man, recog­nised that rur­al cus­tomers often want­ed “city” goods, but their only access to them was through rur­al retail­ers who had lit­tle com­pe­ti­tion and did not offer any guar­an­tee of qual­i­ty. He believed that direct mail and mail-order could be prof­itable and he formed a com­pa­ny and issued his first mail-order “cat­a­logue” – a sin­gle sheet of paper list­ing 163 items with order­ing instruc­tions. This small busi­ness was earn­ing over $1m by 1888. (Read more in A His­to­ry of Direct Mar­ket­ing – up to the 1970s)

Richard War­ren Sears (1863–1914), used fly­ers and cat­a­logues sell­ing watch­es ini­tial­ly to rur­al cus­tomers and peo­ple liv­ing in small towns. By 1896, the Sears cat­a­logue fea­tured 500+ prod­ucts and was dis­trib­uted to 300,000+ address­es in the US.

Jeff Bezos found­ed Ama­zon in Seat­tle, Wash­ing­ton, in July 1994 to sell books on line. With­in a few years it was sell­ing music, con­sumer elec­tron­ics, home improve­ment items, and even toys. Today it is the world’s largest online mar­ket­place a source of just about every con­sumer good that a man, woman or child could want.

“Merely to have this Catalogue in your home is to see and know all that modern merchandising can produce.”

The cat­a­logue dis­played above in this 1927 adver­tise­ment, cat­a­logue Num­ber 105 for the Fall-Win­ter 1926–27, car­ried just about every­thing for the home, the fam­i­ly and farm, “almost every­thing a Man , Woman or Child wears or uses.” It boasts on the cov­er that “In 1872 Mr. Mont­gomery Ward found a new way to low­er prices through sell­ing direct by mail at one small prof­it. For fifty-four years his pol­i­cy of low­er prices with­out a sac­ri­fice for qual­i­ty has been con­sci­en­tious­ly fol­lowed by Mont­gomery Ward and Co.

Con­sumers could get their free copy of the cat­a­logue on request. “You may as well share in the sav­ings it offers,” reads the adver­tise­ment. “You may as well share in the mil­lions of dol­lars this book will save in mil­lions of Amer­i­can homes.”

Montgomery Ward became one of the largest retailers in the United States. In 1985, the company closed its direct mail catalog business after 113 years.

 

This is the cover of Montgomery Ward’s Christmas Catalogue 1939

 

Ama­zon was found­ed by Jeff Bezos in Seat­tle, Wash­ing­ton, in July 1994 to sell books on line. With­in a few years it was sell­ing music, con­sumer elec­tron­ics, home improve­ment items, and even toys. Today it is the world’s largest online mar­ket­place, a source of just about every con­sumer good that a man, woman or child could want.

The his­to­ry of Jeff Bezos and amazon.com is still being writ­ten. A Google search at the time this was writ­ten gen­er­at­ed 2,480,000,000 results. 

In the first few years, Mont­gomery Ward was poor­ly received by rur­al retail­ers but, despite oppo­si­tion, the busi­ness grew at a fast pace over the next sev­er­al decades, fueled by demand pri­mar­i­ly from rur­al cus­tomers who were inspired by the wide selec­tion of items that were unavail­able to them local­ly. Ama­zon has been crit­i­cized for its dis­rup­tion of well-estab­lished indus­tries through tech­no­log­i­cal inno­va­tion and mass scale. 

Direct Mail, also called Direct Mar­ket­ing or Direct Adver­tis­ing, is the most mis­un­der­stood of all media. It is maligned by a high per­cent­age of its audi­ence who don’t hes­i­tate to tell you that they “throw that junk mail into the garbage.” They don’t see amazon.com as direct mail but they even have mem­ber­ships that make it eas­i­er to buy online They didn’t see the Mont­gomery Ward or Sears cat­a­logues as direct mail but they couldn’t wait to get their hands on the Sears Christ­mas cat­a­logue – The Wish Book. The prod­ucts that con­sumers buy on line or through the mail come in the mail, direct­ly from the cat­a­logue pub­lish­er or the online seller.